Support
Write to information@ainasrl.com and a person will reply.
Email: information@ainasrl.com
Tell us what iPhone you use, which iOS version, and what happened. If something looks wrong on screen, a screenshot helps a lot.
USD 4.99 per week or USD 19.99 per month, after a 3-day free trial on the weekly plan. Prices in your country may differ, and the exact amount is always shown on the purchase screen before you confirm.
Cancelling is handled by Apple, not by us, so it works the same way for every app:
You keep access until the end of the period you already paid for. If you cancel during the free trial, you are not charged.
Refunds are issued by Apple. Go to reportaproblem.apple.com, sign in with your Apple Account, find the purchase and request a refund. Write to us as well and we will not object to your request.
Open the app, go to the subscription screen and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to buy. If it still does not unlock, email us and include the date of purchase.
No. The app groups items and shows them to you. Nothing is removed until you select it and confirm the deletion yourself.
Into Recently Deleted in the iOS Photos app, where they stay for 30 days. Until you empty that album, the space is not actually freed. There is a guide in the app that walks through it.
It creates a compressed copy and leaves the original where it is. You decide whether to delete the original afterwards. The estimated size shown before you start is an estimate, and the real result depends on the footage.
No. It is processed on your device, and the edited image is saved to your own library.
A separate area inside the app where you can keep selected albums and contacts, so they are not in the main lists you scroll through. It is a place to put things aside, not an encrypted vault.
What we collect and why is set out on the privacy page. In short: usage and diagnostic data to see how the app behaves, and purchase records so your subscription works. Your photos, videos and contacts are not collected or uploaded.
If your question is not here, write to information@ainasrl.com. If you have run into misleading advertising for this app anywhere, tell us and include a screenshot or a link, and we will act on it.
